INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

All laser models are available immediately, with no long waiting times.

Estimated delivery within the UK usually takes up to 7 days.

Is training included with the laser purchase?

Yes — every purchase includes professional CPD-accredited training worth £890.
The training covers:

  • Theoretical knowledge

  • Practice on models

  • Official certificate

  • Full post-training support
    This ensures you can confidently start performing treatments right after purchase.

What treatments can be performed with The Laser Lab Nd:YAG devices?

Our lasers are designed for a wide range of professional aesthetic treatments, including:

  • Tattoo removal (all colors)

  • Permanent makeup (PMU) correction

  • Carbon Peel rejuvenation

  • Pigmentation and discoloration reduction
    Each device provides safe, precise, and effective results with minimal downtime.

Are the lasers safe to use on all skin types?

Yes. Thanks to Q-Switched nanosecond technology, multi-level protection, and advanced cooling, our devices ensure safe and comfortable treatments for all skin types. The laser energy is evenly distributed, preventing overheating and skin irritation.

Do you offer warranty and technical support?

Absolutely. All devices come with a 12-month warranty and full technical support.
Our team provides ongoing assistance, service guidance, and replacement parts if needed.
We’re always available to help you keep your device in perfect working condition.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

We’re here to help

For product service, maintenance, or technical questions, contact our support team.